Regarding issues with order and inquiry emails
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Thank you very much for using our online services.
We are currently experiencing a temporary communication failure on the server for our primary email address, which is causing some disruptions in sending and receiving emails.
This has resulted in instances where emails sent by customers cannot be received by us, or our replies are not being delivered, and we apologize for the inconvenience.
If you do not receive a reply from us within two business days after sending an email, or if you experience issues with not receiving our emails, we sincerely apologize for the trouble, but please contact us again via other means of communication, such as by phone or LINE.
We deeply apologize for the inconvenience and trouble this has caused. We kindly ask for your patience until the service is restored.