Medicine inquiry

Inquiries about medicines handled by pharmacies

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You cannot order medicines directly from the online shop.
First, please fill out all the necessary items in the form below and click the send button.
Please enter as much information as possible about the medicine you need (name of medicine, name of ingredients, etc.) in the comment field.
We will also investigate Thai medicines with the same ingredients as the medicines taken in Japan.
Depending on the type of prescription drug, you may need to see a doctor first.

We will respond within 2 business days. If you become a LINE member, you can get an answer on the same day. (Response time 10:00-18:00)

The following medicines cannot be purchased at the online shop.

・Discontinued Retin [Retin], acnetin [ACNETIN], delanin [DELANIN], transamine [TRANSAMIN], which is famous for stain removal (ingredients are hydroquinone, tretinoin, tranexamic acid ).

・Firide, Noxidil, nuhair for hair growth (ingredients are minoxidil, finasteride, ketoconazole).

・ED treatment system (ingredients are cinadelfil and tadalafil) Viagra, Sidegra, Cialis.

Please use the form below to inquire about in-store inventory.